MHRA AI Airlock Phase 2 Report

The Shell.
Verified against the source,
every time.

Our proprietary clinical safety system — every statement verified, every note, every time.

Fig. — The Shell · live integrity check
92.7%
detected hallucinations removed (live)
75%
major hallucination reduction (npj Digital Medicine)
Zero
patient audio retained at rest
Clinician
approved write-back to the record
Film — The Shell, end-to-end

Healthcare has no margin for error.

The dangerous truth is that most AI medical scribes make mistakes. We are dedicated to removing those risks to patient safety.

That's why we built The Shell.

TORTUS' proprietary clinical safety system, designed to meticulously moderate and regulate our services on a constant basis — catching rare errors before they reach clinicians.

01 / DETECT
Caught instantly, not discovered later.
Every statement is checked the moment it is drafted.
02 / VERIFY
Validated against the source context.
Each claim is held up against the consultation itself.
03 / REMOVE
93.1% of hallucinations removed before the note is complete.
Unsupported content is corrected before a clinician ever sees it.
The Shell process diagram showing how each statement in an AI-generated note is validated against the source context.
Diagram — Shell validation pipeline

A living safety standard.

While others rely on hoping their models improve, we've built a system that ensures clinical safety through continuous validation. The Shell runs across every output, every time.

Click any red phrase to see the detection pipeline.

Chief Complaint

Acute migraine

History of Present Illness

34-year-old female presents to ED with severe frontal headache, photophobia, and nausea. Onset approximately 3 hours prior to arrival. Pain described as throbbing, rated 8/10.

Medications Administered

  • Sumatriptan 100mg PO

Response to Treatment

Patient reported significant symptom relief within 45 minutes of medication administration. Pain decreased to 2/10.

Vital Signs

Assessment

  • Acute migraine, responsive to treatment
  • Discharged home with migraine precautions. No adverse reactions observed.

Unrivalled safety.

Even a "2% error rate" can be unsafe when every note touches real patients. The Shell is engineered to close that final gap.

We ran a comparative analysis against other clinical documentation AI systems. Using a controlled set of 50 general-practice consultations, we generated notes in the standard SOAP format across multiple platforms.

Comparison chart showing hallucination rates across clinical documentation AI systems
Fig. — Avg hallucinations per note vs peers

Trusted with the clinical workflow.

The organisations who trust us with their clinical documentation.

Royal Devon University Healthcare NHS Foundation TrustLondon Ambulance Service NHS TrustSomerset NHS Foundation TrustSt George's University Hospitals NHS Foundation TrustGreat Ormond Street Hospital for Children NHS Foundation TrustX-on HealthNorth Hampshire Urgent CareCrystal PathwaysNHS Innovation Accelerator

Are you ready to build with TORTUS?

Get in touch with our team.